What are managed services?

Managed Services are outsourced IT services where an external partner is responsible for the management, maintenance and security of your IT environment. This means that, as an organization, you don't have to worry about day-to-day IT issues, while benefiting from the latest technologies, optimal security and expert support.

Carefree managed, continuously secured

A well-functioning IT infrastructure is essential for the continuity of your business processes. But managing a complex IT environment can be challenging and requires a lot of time, investment and knowledge. If IT services are crucial to your organization, but are not core activities, Avit as a managed services provider is happy to take the daily management of your network off your hands. This allows you to fully focus on your business and goals. With our Managed Services , we ensure optimal performance, maximum availability and continuous protection of your ICT infrastructure, 24×7 and worldwide.

Extensive portfolio of collaboration tools

Whether it's a digital work environment, artificial intelligence, cloud calling, video meetings or customer contact, our comprehensive Cisco Webex collaboration portfolio includes easy-to-use tools that can interface with your IT environment. This is how we provide a modern workplace that supports hybrid working.

Our approach is modular and therefore manageable. This means you can choose from a wide range of services, tailored to your current processes and business goals. Avit Managed Services perfectly suits organizations with complex systems, data-critical processes and high demands of availability and compliance.

Avit Managed Services: Smart ICT management, anytime, anywhere

Avit offers 24×7 Managed Services focused on expertly managing and maintaining complex ICT infrastructures. Our services are based on best practices from the ITIL methodology and revolve around a streamlined, customer-focused approach. Thanks to fixed contacts, clear agreements and transparent communication, you are always kept informed of progress, including interim updates and status reports.

Our Managed Services are available in two service levels:

1. Service Operations - Grip on your ICT environment.

This level of service provides insight and control over your IT environment. This includes 24×7 monitoring, fast fault handling and notification of necessary patches. This keeps your IT environment always operational and up-to-date.

2. Service Continuity - Maximum continuity, proactive service.

In addition to all elements of Service Operations, this level provides proactive management and change support. Avit analyzes system data and takes preventive measures to avoid disruptions. Changes are implemented in a professional and controlled manner. This is how we minimize risks and guarantee the continuity of your business functions.

From Network Management to Collaboration and Cybersecurity, we keep a close eye on your mission-critical network, make sure all systems stay up-to-date and are always on top of the latest technological developments.

Why choose Avit as a Managed Services provider?

• Proactive management: preventing problems before they happen.
• Expertise: We have the highest certified specialists
• Scalable Solutions: IT that grows with your organization.
• Innovation power: We integrate the latest technologies
• Predictable costs: No surprises, but insight.
• Long-term partner: One permanent team that knows your environment.

Managed Services from Avit: Always available ICT, without worries. Managed, monitored and tailored to your organization.